The Company Controls

Customizing the program to suit your company needs

When you become a licensed user, you can access the Company Control screen by going to File Maintenance on the main screen and choosing Edit Company Controls.  Fill in information about your company at the top of the screen. Items with an asterisk must be filled in in order to get authorization to use the program in the future.

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There are two types of uses – Rental and Store. One of them will be chosen for you [by Basis] [as well as email or website address space].

Note the Tab Sections at the lower half of the screen: Ledger Account and Message, as well as the smaller tab sections: Options, More Options, Hold Order Settings, Additional Charges, Shipping Holidays, Name Format and Aging Controls. All of these sections are important to setting up your Company Controls.

options

The box at the top labeled “Automatically set new customer’s AccCat to” is a specific option for one-time accounts. Checking this box allows these accounts to be entered temporarily, but they will be excluded from lookups in the future. Only repeat customers will come up.  If they start doing repeat business, the box can be unchecked and they will appear as regular customers.

1)      Stop Workstation File Format Updates

This feature insures that all workstations are updated with the newest version of the program. When you receive a new version from Basis USA, changes may be necessary and these changes must be made at each workstation.  To make certain that all workstations are updated to the most recent workstation control file format, this box must be unchecked. Since there is no harm in updating the workstations more than once, it is recommended that this box be left unchecked.

NOTE: When workstation file formats have been updated at all workstations, this box may be checked so that the message doesn’t keep coming up, asking if workstations have been updated. However, if you choose to check it, you must remember to turn it off before a new version of the program is being installed.

2)      Exclude Customers from Lookup When So Marked in Their Record – EFFECTIVE ONLY AFTER INDICES HAVE BEEN RECONSTRUCTED

Checking this option changes the way the index works. On the Customer Info screen, there is a big box to check to exclude a customer from look ups. When you check this box and rebuild the indices, the customer checked won’t be found by name or phone. They will only be found by Customer Number. 

This is a good way to avoid having a bad customer come up every time you are looking up a name.  The customer is still there, and the history is still there, but you can only get to them by customer number.  They won’t keep popping up when you are doing lookups by name or phone.

3)      Charge Sales Tax on Rented Items

How you use this option depends on the sales tax laws in your state. Checking this box causes sales tax to be charged automatically on rented items.

In some states, rental businesses don’t want to charge sales tax.  In California, for example, sales tax is paid on an item to be rented at the time it is purchased.  No more sales tax ever needs to be charged on that item. Renters in California leave this unchecked so sales tax is not charged, because they have paid tax already.  In New Jersey, that option doesn’t exist, so sales tax must be charged on rented items and the option is left unchecked.

4)      Automatically Mark Non-Inventory Items as Sub-Rented

Checking this box allows you to have a report of sub rented items. The system will put an “X” item in because that item is not in inventory and it will then be assumed to be a sub rented item.  If you do not check the box, the item will show up on the X item list, but not on the sub rented report.

5)      Set Shipping Address to Billing Address When Shipping Address is Empty

Checking this item makes deliveries easier. The delivery person always looks in same box for the address and there is no confusion about which address is the shipping address.  It’s always in the same place, even if it’s a repeat of the billing address.

6)      Forbid Changing Item Descriptions in Order Entry

This option is a safeguard.  When it is checked, it prevents clerical staff from changing the description of an item. It insures that the description of items on the normal Line Items yellow form cannot be altered.

7)      Show Discount as a Total Applied to the Total of the Items at Full Price (line item extensions will not show discounted amounts)

If this box is checked, any discount given will show up at the end on the total amount of the order, even if the discount is only applied to one or two items. It won’t be reported for any particular Line Item. You will have to look at the detail to see which items were discounted.

If you want to show the discount on a particular item (e.g. largest item), you want to do Line Item discounting and leave this box unchecked. If unchecked, each item extension price shows the discount.

8)      Apply Discounts to Sub-Rented Items

If this box is checked, sub rented items (items that came from someone else--not from your own inventory) will not have discounts applied to them.  Sub-rented items will automatically be excluded from being calculated in the discount.

9)      Restrict Item Lookup to Part Number Only (even entries beginning with a letter will be treated as part numbers)

This box is for those who deal only with part numbers.  Checking this box is a way of eliminating confusion between number and description. It is rarely used and not recommended because descriptions start with letters are preferred.

10)  Allow the Customer To Be Changed After an Order Has Been Started for a Different Customer

When this box is checked, you can change the customer to a different customer even after you’ve entered the order. For example, sometimes you start out dealing with a caterer, but then the caterer makes arrangements with the customer to deal with you directly at a lower cost.  The caterer’s customer then becomes your customer and it’s necessary to change the name on the order.

 

11)  Use DISCOUNTED Item Prices in Damage Waiver Calculation

If you want to calculate the damage waiver on the discounted price and show this on the invoice, check this box.  If you want to calculate the damage waiver on the higher price and NOT show this on the invoice , do NOT check this box.

more options

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1)      Use Item Unit IDs (Serial Numbers)

Checking this item permits the use of serial numbers. 

Some rental businesses, such as amusement rentals, have all items identified by serial number. Businesses not using serial numbers should leave this box unchecked.

2)      Encourage Swaps (Multiple Bookings in a Day

This option is also primarily for amusement rentals. Checking this option allows multiple bookings of a particular item on the same day.  In other words, the same item can be used for more than one event in a day. This option makes “swaps” easier to do.

3)      Set Customer Look Up When Alpha Entered to Automatically Search Last Names

If this box is checked, look ups will be based on last name.  If this box is not checked, look ups will be based on company name (when you type in letters).

For example, if you have a customer named Mary Smith at Happy Time Daycare Center, check the box to look up Mary Smith (or any other person’s name).  Do not check the box to look up Happy Time Daycare Center (or any other business name).

4)      Company Internet Address is for a Website, not email

If you check this box, the email address is changed to the web site address.  This affects what appears on invoices, headings etc.

If this box is unchecked, the email address will appear.

5)      All Items Have a Flat Rate. None Will Be Priced by Quantity of Time (for example,3 times a daily price)

This box is usually checked for party rentals, because party rentals are typically by event. It doesn’t matter how many hours or days the item is rented. When this box is checked, the flat rate is applied to every line item. (If a rental is time-based, the pricing and descriptions change).

6)      Automatically Make New Customer Name Entries Be in Lower Case with the First Letter of Each Word Capitalized

When this box is checked, initial capitalization is in effect. It can be turned off temporarily (unchecked) if not appropriate, e.g. “McEnroe” requires a capital in the middle of the word.

7)      Ask if a Second Copy is Desired When Printing an Invoice from the Order Actions Menu

Checking this box will prompt you to answer “yes or no” to the question.

8)      Always Print a Second Copy When Printing an Invoice. If Checked, this Overrides the Above Setting

If this isn’t checked, it will do #7

9)      Make New Customers Taxable as the Default

This box should be checked. It’s unusual if it isn’t.

 

hold order settings

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This screen indicates the various options available for holding an order. If any box is checked, the order is put on hold.

Wait Listed:  If this box is checked, the item is already booked for the time the customer wants it.  These orders can be processed, but only if held orders are included by answering a question in the production process.

Cancelled:  If you check this box, it actually changes the status of an order. (It cancels the order). This means that items are not reserved and that the order cannot be processed through any form of production.

Price Quote Only:  Checking this box also changes the status of an order – to a quote. Again, this means the items are not reserved and the order cannot be processed.

Credit:  If you check this box, a customer’s order will be put on hold if there is a problem with their credit. It will have to be cleared before the order can be processed.  These orders can be processed, but only if held orders are included by answering a question in the production process.

 

 

additional charges

Additional charges that will appear on the invoice are listed on this screen.

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If there is a sales tax, it must be indicated here, in the #1 position under Charge Name. Then the percentage should be entered.  (6.00 = 6%)

Minimum for Delivery: If there is a minimum amount charged on every delivery, it has to be indicated here to be automatically included.

Delivery per 100 lbs.: This entry is for those who calculate delivery charges by weight. Enter a price per 100 lbs.

Fill in this box if you charge for damage waivers.  Normally 7.00 = 7%

If there are sub-rented items (obtained from somewhere other than your own inventory), here is where you indicate whether they will be included in the damage waiver calculation.

shipping holidays

Not used.

name format

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This screen allows you to see what your name will look like on your invoice. The Remittance Address goes on statements, and it can be different than the Company Name and Address that appears on the  invoice. This is the place to indicate the addresses that you prefer.

 

aging controls

 

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The Aging Controls screen indicates the days past due on orders. An account can be locked if it is past due for more than the number of days specified here. This also needs to be indicated under Hold Settings – under Credit (see above). 

When you calculate the aging, the system checks invoices to see if any are more than the specified number of days overdue.  If there are orders overdue for more than that number of days, the records for that customer will be locked.  You can enter orders, but they’ll be on Credit Hold. They will not be processed. You choose the number of days you allow for overdue orders. Some companies have 45, some 6o or 90 days.

 

ledger accounts

 

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This screen should be the same for everyone.  These account numbers will be applied automatically to all transactions based on what you enter here.  Check with you accountant to make sure these numbers are correct for your business.

All of the charges for an order are separated into the last five categories: Sale, Rent, Tax, Delivery and Waiver.  The other categories – Cash, AR and Advance -- are for recording the movement of funds.

 

messages

 

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The Message Screen is for broadcasting messages to all employees. It’s a good way to send reminder messages to employees. A system broadcast message will show up on every employee’s screen if this box is checked. 

The Edit Company Invoice Message appears on every single invoice that gets printed. It’s a way to send a message to all of your customers, e.g. “Happy Holidays” or “this is our new fax number.”